Showing posts with label Concepts. Show all posts
Showing posts with label Concepts. Show all posts

Sunday, June 14, 2020

An introduction to Web Analytics

An introduction to Web Analytics  

by Sanjana Sharma 

In simple terms, Web analytics defines the analysis of the relationship between a website and the users or the visitors of the website. In the early 1990s, the extent of web analytics was saving internet data as log files, which evolved into a search engine spider that crawled websites. Post the introduction of JavaScript tags, this process was redefined, and it made monitoring the activities done on the website much simpler.

In 2005, Google Analytics came into the fray and the rest is history!

An integrated web service, Google Analytics keeps an eye on the activities and behaviors of the users on a particular website. With the help of key metrics such as unique users, unique sessions, top performing website content, the performance of different traffic sources etc., Google Analytics helps a website owner optimize the components of it as per the user behavior and alter the actions accordingly. Additionally, Google Analytics also helps in monitoring ROI’s, i.e., Return on Investment to further evaluate a specific goal or a target, also integrating into your social media platforms. This also facilitates a close check on the response on digital channels.

With web analytics, you can make certain that your website content and overall website user interface (UI) and user experience (UX) are tailored to the behavior and interests of their target audience.  From there, you are able to see how your audience is using social media (when and where) and other digital channels such as email. With platforms like Google Analytics you can adapt to the demands of your digital audience on the fly, which means your business can be more agile than the competition. Read more for reference.

The importance of website analytics in manifold. Firstly, it helps you understand your visitors well and enhance user experience. Secondly, it helps you evaluate and develop best content to make it appealing for the users or readers. It also helps in building up your website’s SEO. With website analytics, you can track top referrals and build strategies to gain more. Interestingly, it lets you utilize outbound links as partnership opportunities. Lastly, it also helps you track your E-commerce Metrics and utilize them for more sales.

 

This helps in formulating a potential digital marketing plan. A professional expert is able to witness how sales trends are progressing in the present and also give an edge in predicting how the future course of action will turn out to be.

 

 

Source

1.       https://www.mo.agency/blog/digital-marketing-web-analytics-website-design

2.       https://www.monsterinsights.com/reasons-why-website-analytics-is-important-for-your-business-growth/

 

 



A Look into Google Analytics

By Naman Sehgal


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. Google launched the service in November 2005 after acquiring Urchin.

As of 2019, Google Analytics is the most widely used web analytics service on the web. Google Analytics provides an SDK that allows gathering usage data from IOS and Android app, known as Google Analytics for Mobile Apps. Google Analytics can be blocked by browsers, browser extensions, and firewalls and other means.

Google analytics is used to track website activity such as session duration, pages per session, bounce rate etc. of individuals using the site, along with the information on the source of the traffic. It can be integrated with Google Ads, with which users can create and review online campaigns by tracking landing page quality and conversions (goals). Goals might include sales, lead generation, viewing a specific page, or downloading a particular file. Google Analytics' approach is to show high-level, dashboard-type data for the casual user, and more in-depth data further into the report set. Google Analytics analysis can identify poorly performing pages with techniques such as funnel visualization, where visitors came from (referrers), how long they stayed on the website and their geographical position. It also provides more advanced features, including custom visitor segmentation. Google Analytics e-commerce reporting can track sales activity and performance. The e-commerce report shows a site's transactions, revenue, and many other commerce-related metrics.

 

The Absolute Beginner's Guide to Google Analytics

If you don't know what Google Analytics is, haven't installed it on your website, or have installed it but never look at your data, then this post is for you. While it's hard for many to believe, there are still websites that are not using Google Analytics (or any analytics, for that matter) to measure their traffic. In this post, we're going to look at Google Analytics from the absolute beginner's point of view. Why you need it, how to get it, how to use it, and workarounds to common problems.

 

Why One Need Google Analytics

Does one have a blog? Does one have a static website? If the answer is yes, whether they are for personal or business use, then you need Google Analytics. Here are just a few of the many questions about your website that you can answer using Google Analytics.

How many people visit my website?

Where do my visitors live?

Do I need a mobile-friendly website?

What websites send traffic to my website?

What marketing tactics drive the most traffic to my website?

Which pages on my website are the most popular?

How many visitors have I converted into leads or customers?

Where did my converting visitors come from and go on my website?

How can I improve my website's speed?

What blog content do my visitors like the most?

 

 These are the questions which are most important for the website owners and it’s Google Analytics that can answer these questions.

 

How to Install Google Analytics

First, you need a Google Analytics account. If you have a primary Google account that you use for other services like Gmail, Google Drive, Google Calendar, Google+, or YouTube, then you should set up your Google Analytics using that Google account. Or you will need to create a new one.

 

This should be a Google account you plan to keep forever and that only you have access to. You can always grant access to your Google Analytics to other people down the road, but you don't want someone else to have full control over it.

1.   Set up your account and property

2.    Install your tracking code

3.   Set up goals

4.   Set up site search

5.   Add additional accounts and properties

6.   View Google Analytics data

7.   Standard report features

8.   Types of Google Analytics reports

9.   Conversions

1    Shortcuts and emails

 

 

Reference links:

https://en.wikipedia.org/wiki/Google_Analytics

https://moz.com/blog/absolute-beginners-guide-to-google-analytics

 

 


Sunday, December 8, 2019

Google analytics - discovery and beyond

It's been amazing interacting with students who want to pursue Digital Marketing and the Analytics thereof - using Google Analytics.

This is a hands-on subject - you are as good as you can get - only by interpreting and giving meaningful insights into what the Google Analytics Dashboard depicts.

But this level of Insights comes from understanding the Business Problem. What Drives the Business under consideration? What are the long term and short term goals?

Google Analytics allows you to set up measurable goals. To quote : 
Goals measure how well your site or app fulfills your target objectives. A goal represents a completed activity, called a conversion, that contributes to the success of your business. Examples of goals include making a purchase (for an ecommerce site), completing a game level (for a mobile gaming app), or submitting a contact information form (for a marketing or lead generation site).

Defining goals is a fundamental component of any digital analytics measurement plan. Having properly configured goals allows Analytics to provide you with critical information, such as the number of conversions and the conversion rate for your site or app. Without this information, it's almost impossible to evaluate the effectiveness of your online business and marketing campaigns.


Business defines the Goals every year - often called Strategic Objectives . Strategic objectives are long-term organizational goals that help to convert a mission statement from a broad vision into more specific plans and projects.

Well-managed businesses usually start their planning process with a broad mission statement or vision. The mission is translated into a strategic plan that is then used to guide operations. Managers gain from an understanding of the difference between strategic and operational objectives because this distinction plays a major role in the conversion of an overarching vision into concrete, specific tasks. 

It becomes the task of the Google analytics team to convert Business objectives to GA Goals . They need to be able to add value and justify each Goal by linking it to an actual or symbolic Revenue gain. 


Sunday, November 24, 2019

Some Key Google Analytics Terms Explained

Audience basics

By default, when you log into Google Analytics, the first report you’ll see is the audience overview report. This tells you the number of new and returning users that have visited your site and how long they have spent on it. Some of the most common terms in this report are listed below.



Session

A session is a period of time a user is active on your site. One session typically contains a series of interactions made by the user within a 30-minute time frame. Users that leave your site and return within 30 minutes remain as part of the original session.



If a user is inactive on your site for 30 minutes or more, any future activity is attributed to a new session. 30 minutes is the default session time, but this can be adjusted to meet the needs of your site. A longer session time scale could be beneficial for a site that offers long videos or sound bites.

Pages/session

The average number of pages a user viewed during a session on your site. Generally speaking, the more pages, the better, as this suggests that users are more engaged with your site as a whole.

% New sessions

An average percentage of first-time visitors on your site. This can be a good metric to track if you drastically change the layout or content of your site.

Pageviews

A pageview is counted when a page on your site is loaded by a user’s browser. If a user reloads the page, this is then counted as an additional pageview. If the user travels to a different page and then back to the original page, this is also seen as an additional pageview.

Unique pageviews

A unique pageview is generated when a user views multiple pages in a single session. Google aggregates these multiple pageviews into one unique pageview.

All credits to Maria Drummond (http://digitalcommunications.wp.st-andrews.ac.uk/)

Monday, November 18, 2019

Introduction to Google Analytics - some basic terms


I give all credits to Rebecaa Gill (Copyright © 2017 Web Savvy Marketing | @RebeccaGill)
How does Google analytics get the data ?

·         Every time a page loads, the tracking code will collect and send updated information about the user’s activity
·         Google Analytics groups this activity into a period of time called a “sesson”
·         A session begins when a user navigates to a page that includes the Google Analytics tracking code
·         A session ends after 30 minutes of inactivity
·         If the user returns to a page after a session ends, a new session will begin

Accounts - An account is your access point for Analytics, and the top- most level of organization
Properties - A property is a website, mobile application, or device
Views - A view is your access point for reports or a defined view of data from a property

Advantages of Google analytics

·         It’s free
·         It’s easy to install
·         It integrates with other Google products
·         Tracks acquisition, behavior, and conversions
·         It allows customized data collection
·         It allows custom report creation It tracks ecommerce and goals
·         It’s being developed constantly, so new stuff magically arrives
·         Google provides free training

Disadvantages
·         It tracks URL movement only It can be overwhelming
·         It’s constantly changing
·         There are limitations with data usage like:
                     Accounts
                     Dashboards
                     Goals
·         Custom reports options are limited
#1: Filters
Filters are used by Views to segment the data into smaller groups
Filters can be used to:
             Include only specific subsets data
             Exclude unwanted data like that crazy spam that magically arrives
             Search and replace information Common filter usage:
             Exclude internal traffic
             Include specific hostname
             Exclude dev site traffic

#2: Real-time Data
Best ways to use it:
             Track the popularity of new content
             Track the success of a social media share
             Track the success of your email campaign
             See whether a promotion is driving traffic
             Watch visitor movement as it happens

Available data includes:
             Active users
             Pages being viewed
             Location of visitors
             Visitor source
             Conversions and events

#3: Goals
Goals are configured at the view level Goals can be applied to:
             Destination: Specific pages your users visit
             Duration: How many pages they view in a session
             Pages/Session: How long they stay on your site
             Events: The events they trigger while they are there
Every goal can have a monetary value, so you can see how much that conversion is worth to your business
When a visitor completes a goal, Analytics records that as a “conversion”
Goals use funnels so you can also track failure to complete goals
Real-world usage:
             Contact form submissions (lead)
             Newsletter or podcast subscriptions
             A download of a ebook, white papers, etc.
             An account creation
             Blog comment
             Review left
             A purchase
             An extended amount o time spent on the website


Goals are limited to 20 per reporting view
To track more than 20 goals, you have to create an additional view for that property
Goals only apply to the data you collect after the goal has been created
Goals can't be deleted, but you can stop recording data for a goal
You have to have a URL movement for goals to work - i.e. a contact page needs a thank you page

#4: Annotations
Annotations are simply a way to date stamp something (really anything) that may have altered traffic and data
Think of annotations like virtual post-it notes
They are recorded at the view level
Once added they are available throughout the reports for this view
They can be private or shared

Real-world examples and applications include:
             Relaunch or redesign
             Hosting outage
             Malware or hacking attack
             Hire or fire an SEO consultant/employee
             Specific marketing campaign
             Industry or competitor activity
             Search engine penalty
#5: Dimensions


Every Google Analytics report contains two types of data: dimensions and metrics
A dimension is the attribute of visitors to your website like:
             Source – organic, referral, email, direct, etc.
             Device – desktop, tablet, mobile
             Geography – country, state, city, etc.
A metric is a number which is used to measure one of the characteristics of a dimension
A dimension can have one or more characteristics –
i.e. pages per session and bounce rate
Custom dimension can be set up and used as an advanced segment in reports

My favorite use of dimensions is to view conversions by source
When doing so you don’t just see what leads or sales you have
You now see what sources are driving those leads or sales
In this report the number of conversions is the metric and source is the dimension


#6: Events
Events are user interactions that can be tracked without the need of a page load
Examples of event usage include:
             Video play, stop, pause
             Downloads
             Ad clicks
Events have three core components:
             Category: Videos
             Action: Play
             Label: Schema Webinar Replay You connect events to your website with Google Tag
Manager

#7: Google Tag Manager
A tag is a snippet of JavaScript code that collects data and sends information to other services
Tags can come from AdWords, Google Analytics, Firebase Analytics, Floodlight, 3rd party or custom tags
Tag Manager allows you to quickly update tags and code snippets on your website
You no longer need to maintain each of these code snippets (aka tags) in your source files


You simply specify the tags that you want to “fire” and when you want them to fire
Think of a tag fire as a trigger for an action or event
Common “trigger” include:
             Clicks
             Views
             Downloads
             Scrolling
             Submissions
             Purchases




Tags can become overwhelming to a lot of people, so there are some templates available to assist in execution
Examples of triggers that would fire a tag:
             Click to call
             Clicks on external links
             Social media activity
             PDF download
             Form submission
             e-mail address click
             Video play
             Ad activity
             Error tracking

#8: Search Console Integration 
While you don’t have to integrate Analytics with Search Console, you should want to do so
Search Console integration helps bring back some of the “not provided” data
Data will only be available for 90 days, since this is the limit for Search Console
Analytics reports under the Search Console section include:
             Landing pages
             Countries with drilldown
             Devices
             Queries

Reports offer keyword based data for:
             Impressions
             Clicks
             Click through rates
             Average position (across multiple URLs)
             Sessions
             Bounce rate
             Pages per session
             Transactions and revenue
             Goal conversions, values, and rates


Data won’t match 100% between report types and here is why:
             Disabled JavaScript in browsers
             Missing Analytics tracking code
             Search Console display limitations
             Bot filtering
Reports can be confusing because:
             One keyword can show data for many pages
             One page can show data for many keywords
This confusion goes away if you drill further down into the default reports

#9: Custom Dashboards

Benefits:
             Get quick access to data
             View most important data
             View data like you want
             Create dashboards from scratch
             Grab and import templates (over 19,000 available)
             Modify templates as needed to fit your needs
Limitations:
             20 private dashboards
             50 shared dashboards
             12 widgets per dashboard

Template categories:
             Acquisition
             Analytics Academy
             Campaign
             Conversion
             Display Advertising
             Ecommerce
             Engagement
             Lead Generation
             Site Optimization
             Branding
             Mobile
             Organic Search
             Paid Search
             Publishing
             Referral
             Social
             Support


#10: Scheduled Reports
Schedule up to 400 reports from existing screens or custom dashboards
You can export reports as:
             CSV
             TSV
             TSV for Excel
             Excel (XLSX)
             Google Sheets
             PDF
You can select to send reports:
             Daily
             Weekly
             Monthly

#11: Google Data Studio
Create unlimited Data Studio custom reports
Combine data into reports from sources like:
             Analytics
             Search Console
             Adwords
             YouTube
             Google Sheets
             APIs
Create 100% unique reports
Use templates for faster deployment

Benefits:
             Lots prettier than Google Analytics or Google Search Console
             Google is pushing product updates monthly
Limitations
             You need to define data sources before you can use the studio
             Not overly intuitive
             Easy to break report layouts


 #12: Mobile Access to Reporting
Get your Analytics data on the go with mobile apps Check key metrics via standard reports
Compare date ranges Monitor real-time data Build your own reports
Save any reports to your dashboard